Frequently asked questions.
Everything homeowners and HOAs usually ask before booking — pricing, process, and how permanent vs. seasonal lighting works.
About Desert Star
What areas do you serve?
We're based locally and install throughout the Phoenix Valley — Mesa, Queen Creek, San Tan Valley, Chandler, Phoenix, Scottsdale, Fountain Hills, Cave Creek, Peoria, Goodyear, Surprise, Sun City, Sun City West, Buckeye, Glendale, and surrounding areas.
Are you licensed and insured?
Yes — we're licensed and insured, and every install is handled by our own crew. We don't subcontract design, install, or service out to a third party.
How do I get a quote?
Fill out the quote form on any page of this site or call (480) 665-0091. We offer free, no-pressure on-site quotes and typically follow up within one business day.
What's the difference between permanent trim lighting and holiday lighting?
Permanent smart LED trim lighting is installed once and stays on your roofline year-round — you control colors and scenes from an app for any holiday, game day, or every day. Holiday lighting is a seasonal service: we install custom-fit lights before the season, service them through it, and take them down when you're ready.
Permanent lighting questions
How does the app control work?
Once installed, you control color, brightness, and presets from your phone — set a solid warm white glow for every night, switch to team colors for game day, or run a full holiday sequence, without ever touching a ladder.
Will the fixtures be visible during the day?
The trim is mounted low-profile along your roofline and designed to blend in — you'll see the fixtures up close, but they're not a distraction from your home's architecture during the day.
Is it a one-time install?
Yes — it's a permanent installation. Once it's up, you're set for every season and occasion going forward with no re-installation needed.
Seasonal lighting questions
When should I book holiday lighting?
Fall — the earlier the better. Install dates fill up quickly as the season approaches.
Do you provide the lights, or install ones I already own?
Both are options. We're happy to design and install with our commercial-grade lights, or work with lights you already have.
What if a strand goes out mid-season?
We include service through the season — call us and we'll come fix it, no charge for standard outages.
Do you handle HOA-entry or community common areas?
Yes — we regularly design and install larger statement pieces for HOA entries and shared community spaces.
What to expect
How much does it cost?
Every home is different — pricing depends on linear footage, roofline complexity, and which service you choose. We'll give you an exact number after a free on-site quote, with no pressure to commit.
How long does installation take?
Most residential installs are completed in a single day. Larger homes, commercial properties, or custom landscape lighting designs may take longer — we'll walk you through the timeline during your quote.
Will the install damage my roof, stucco, or plant beds?
No — we install clean, with no exposed cords or staples through stucco. Every install is designed around your home's actual roofline, plant beds, and patio, not a generic package.
Still have questions?
Tell us about your project and we'll follow up with pricing and next steps — usually within one business day.
Prefer to talk it through? Call (480) 665-0091, Monday–Saturday, 8am–6pm.